Your privacy matters to us. This policy explains exactly what personal data TK Gem collects, why we collect it, how we use it, and what rights you have over your own information. We've written it in plain language so it's actually readable.
Our Commitments
Six principles that guide every decision we make about your personal information at TK Gem.
All data transmitted between your device and TK Gem is protected by 256-bit SSL encryption. Your login credentials, payment details, and personal information are never sent in plain text across any connection.
TK Gem does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your account and improve your experience on the platform.
TK Gem follows a data minimisation approach. We only collect the personal information that is genuinely necessary to provide our services, verify your identity, process payments, and comply with legal obligations.
This privacy policy tells you exactly what data we collect, why we collect it, who we share it with, and how long we keep it. There are no hidden data practices at TK Gem. What you read here is what we do.
You have the right to access, correct, or request deletion of your personal data at any time. TK Gem provides straightforward processes for exercising your data rights — no complicated forms or long waiting periods.
TK Gem does not store full card numbers or sensitive payment credentials on its own servers. Payment processing is handled by certified payment providers who operate under their own strict security standards.
This Privacy Policy explains how TK Gem ("we", "us", "the platform") collects, uses, stores, and protects the personal data of members and visitors who use the TK Gem website at tk-gem.co ("the platform"). It also explains the rights you have in relation to your personal data and how to exercise them.
TK Gem is committed to handling your personal data responsibly and transparently. We understand that privacy is important to our members, and we take our obligations seriously. This policy is written in plain English so that you can understand exactly what happens to your data when you use TK Gem.
By registering an account or continuing to use the TK Gem platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, please do not register or continue using the platform.
TK Gem collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party verification providers. Below is a breakdown of the categories of data we collect.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Registration form, verification documents |
| Contact Data | Email address, phone number | Registration form, account settings |
| Financial Data | Payment method type, transaction history, deposit and withdrawal records | Payment processor, account activity |
| Verification Data | Government-issued ID, proof of address, selfie for identity check | Uploaded by member during KYC process |
| Technical Data | IP address, device type, browser type, operating system, session duration | Automatically via cookies and server logs |
| Usage Data | Games played, bets placed, pages visited, features used | Automatically via platform activity tracking |
| Communications Data | Support chat transcripts, emails sent to TK Gem | Customer support interactions |
TK Gem does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is strictly necessary for responsible gaming purposes (for example, if you disclose a gambling-related health concern when requesting self-exclusion).
TK Gem uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The main purposes for which we use your data are:
TK Gem processes your personal data on one or more of the following legal bases, depending on the specific purpose:
TK Gem does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable data protection standards.
All third parties with whom TK Gem shares data are required to implement appropriate technical and organisational security measures to protect your personal information.
TK Gem uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how members use the site. A cookie is a small text file stored on your device when you visit a website.
The types of cookies TK Gem uses include:
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the TK Gem platform. For more detailed information about the specific cookies we use, please contact our support team.
TK Gem retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements.
When personal data is no longer required, TK Gem securely deletes or anonymises it in accordance with our internal data disposal procedures.
TK Gem takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration. These measures include:
While TK Gem takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, TK Gem will notify you and the relevant authorities as required by applicable law.
As a TK Gem member, you have a number of rights in relation to your personal data. TK Gem is committed to making it straightforward for you to exercise these rights. Below is a summary of each right and how to use it.
Request a copy of all personal data TK Gem holds about you. We will provide this within 30 days of your request.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary, subject to our legal retention obligations.
Request that we restrict processing of your data in certain circumstances, for example while a dispute is being resolved.
Request your personal data in a structured, machine-readable format so you can transfer it to another service.
Object to processing of your data for direct marketing purposes or where we rely on legitimate interests as our legal basis.
To exercise any of these rights, contact the TK Gem support team at [email protected]. We will respond within 30 days. In some cases, we may need to verify your identity before processing your request.
TK Gem is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any service on the TK Gem platform.
If TK Gem becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on TK Gem, please contact us immediately at [email protected].
TK Gem uses age verification procedures during registration and may request additional proof of age at any point. These measures are in place to protect minors and to comply with our legal obligations as a gambling platform.
TK Gem may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last updated" date at the top of this page.
For significant changes that materially affect how we use your personal data, TK Gem will notify you by email or through an in-platform notification before the changes take effect. Your continued use of the platform after the updated policy has been published constitutes your acceptance of the revised terms.
We recommend reviewing this page periodically to stay informed about how TK Gem protects your privacy. Previous versions of this policy are available on request by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way TK Gem handles your personal data, please get in touch with us. Our team is available around the clock to assist you.
For questions about your account, responsible gaming tools, or platform terms, you can also visit our FAQ page or the Responsible Gaming page.